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The key to our reputation for excellence is a formal Quality Program
administered by the Quality Manager who reports to the General Manager
of the Company. Each division manager is responsible for the quality
of work and the overall implementation of the program. The projects
managers establish the scope of work with our clients. The project
manager schedules the required manpower, follows the job, and reviews
final reports.
The elements of our success are a combination of highly trained
people, documented procedures and technologically advanced equipment.
Job specific training is provided to all project personnel to ensure
that proficiency is achieved and maintained. All technical personnel
participate in continuing education and in-house training programs
to maintain a high level of technical expertise in each discipline.
There is a formal internal Quality Audit Program to evaluate the
quality of the work, training programs, and equipment calibration
status at each section. Famia's management conducts audits to ensure
the continuity, implementation of procedures, and the technical
review.
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